Will Rupert keep my data safe?
Rupert employs multi-factor authentication for access to internal systems, including VPN requirements for engineers connecting to the application environment
Rupert encrypts data using industry standard protocols
Rupert follows GDPR, CCPA, ISO 27001
For more details, visit our Trust Center
Is Rupert easy to rollout within the organization?
Very much so. Data analysts will start getting value once they connect the platform to Looker/Tableau. Business stakeholders will get the data pushed to them through Slack. No need for cumbersome installations or tedious onboarding.
Will it add new tasks to our already-packed data stack maintenance workflows ?
Quiet the opposite - Rupert can help your team reduce maintenance tasks, adding more self-serve abilities to Business stakeholders, and re-using existing assets.
What's so special about Rupert's Notifications that cannot be achieved with my existing BI tools?
Rupert allows creating textual summaries with injected metrics from different charts, and reports (and soon tools) in order to add context to the scheduled reports. Rupert supports dynamic filtering, per user, for the most personalized and easy experience. Rupert allows static thresholds but also dynamic ones (e.g. changes in the metric). Rupert also offers a fan-out mechanism that allows analysts to build interactions with their users at scale, from onboarding to alerts. Additionally, Rupert shows advanced usage statistics
What is the difference between Rupert's usage analytics and the BI tools analytics?
Usage tracking of Slack shares and notifications is very limited in Tableau and Looker. You can see how and when an alert was triggered and that’s about it. Rupert shows statistics about who received it, clicked on it, interact with it (discussions, reactions, shares, etc.), and even gave feedback. This is presented to analysts to improve their service operation and trains Rupert to be more accurate (destination, timing, content, format) with deliveries and search results.
We built an in-house tool that does the same thing?
In-house tools are hard to maintain in the long term. New updates, bug fixes, and security standards such as ISO review require full-time attention.